Tetty's Photo Studio

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For urgent booking questions, meeting point details, or private requests, Instagram DM is the fastest way to reach the team.

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Fastest route

Message us on Instagram

Best for meeting spot questions, urgent changes to existing bookings, and custom shoot requests.

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Usually replies within 24 hours. New bookings must be made at least one day ahead.

Support

Before you message

  • Meeting point and directions
  • Custom or private shoots
  • Urgent booking questions
  • Payment and booking issues
  • Website or technical issues
Include your booking reference if you already booked. For schedule questions, include your date, time, selected plan, and location.

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FAQ

Common Questions

How do I book a shoot?

Choose a plan, location, date, and time, then pay the deposit through Stripe. Your booking is confirmed after the deposit payment succeeds.

Can I book for today?

No. Online bookings must be made at least one calendar day in advance, based on Tokyo time. Please choose tomorrow or a later date.

What happens after the shoot?

After the session is marked completed, we send the remaining payment link by email. Edited photos are usually delivered online in around one week after the shoot workflow is complete.

Can I change my booking time?

Schedule changes are generally not available after booking. If our schedule has enough room, we may be able to adjust the time or location with an additional fee.

What happens if it rains?

If TPS decides the shoot should be cancelled because of weather, you may choose either a refund or rescheduling. If the shoot can safely continue, the normal booking terms apply.

What happens if I arrive late?

The session still ends at the scheduled time. Late arrival does not extend the shoot automatically, so please arrive early enough to be ready at the confirmed start time.

Can I extend the shoot on the day?

Extensions may be possible only if our schedule is open after your booking. Extensions are charged in 30-minute units at $50 per 30 minutes. A 1-hour extension is $100.

Can I add more people?

Yes, if the shoot format allows it. Additional guests are $100 per person. Please tell us as early as possible so we can confirm the setup.

Can I use the photos for SNS or commercial use?

Yes. You may use your delivered photos for SNS and commercial purposes. TPS may also use selected shoot photos for portfolio, website, SNS, or promotional purposes.

Can I cancel?

Customer-requested cancellations are non-refundable. If TPS needs to cancel, we will review the situation and process the appropriate refund.

Where do we meet?

The selected location is shown in your booking confirmation. If the meeting point needs clarification, the team will contact you before the shoot.